Exchanges are applicable only for defective or damaged products. If your order arrives damaged, please contact us via WhatsApp at 7845786443 within 48 hours of delivery.

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To be eligible for an exchange or return, kindly share an 360 degree unboxing video from start to end of the damaged product. A replacement will be sent after we receive and verify the returned item.

Please note, we will not be able to process exchanges if more than 48 hours have passed since the delivery of your order.

Important Notes:

1. No Refund Once Order Processed:
Once your order is processed, orders cannot ne cancelled and there wil be no refund requests. Please carefully review your order before processing to ensure accuracy.

2. Order Cancellation
Daksha reserves the right to cancel and refund the money for any orders without customer approval in cases of incorrect information in the order or issues beyond our control, such as courier delay or manufacturing delay.

3. Handloom knots and tussels variations are common / Also no exchanges or return will be done for perosnal satisfaction

4. Slight color variation is possible for all products due to variation in Mobile resolution

5. For any missing cases Compulsory opening video is must

Contact Us:
If you have any questions or concerns, please reach out to WhatsApp at 7845786443 – we’re here to assist you!